Frequently asked questions
Can you tell me what to expect with your services?
Of course, we follow a step by step process which is as follows:
After a major catastrophe, we will put in a call to your insurance agent or representative. When we arrive, we will perform a thorough walkthrough of your Hampton, VA property and address all the areas which will need to be mitigated. Often, an insurance company adjuster or claim adviser will recommend what and how your property will need to be cleaned, however, the decision ultimately lies in your hands, we will also take extensive pictures to back up your insurance claim.
When is your fire and water damage service open?
We are available every day from 9 am to 5 pm, Saturday and Sunday are by appointment only.
Aside from water damage restoration services, what else can I expect from your company?
Fire Damage Restoration
Black Mold Treatment and Remediation
Kitchen and Bathroom remodels
Decks & Additions
Do you offer emergency services?
Yes, we operate a 24/7 hour service.
What is the furthest you will travel to?
We will only travel up to a 100-mile radius, if you are not too sure if your location falls under our purview, call us and ask on the number we have supplied at the conclusion of this article.
Will your water and fire damage restoration company work with any commercial clients?
Yes, we are fully equipped to take on commercial clients and have done quite often.
How long have you been in business for?
Even though our business was only founded in 2015, we have more than 15 years of experience in this field.
Will I have to make an appointment beforehand?
Yes, this is because we need to time assess the situation, gather information from you, and talk about what options are open to you.
I am not sure that my insurance company will pay for everything, do you offer a free estimate?
Yes, so feel free to compare our prices and services with others in the area.
Is your company insured?
Of course, we are, plus, licensed, certified and bonded, and if you speak to any other like-minded company that is not, then they are not operating legally.
Can I expect any warranties on your services?
Yes, our warranties vary from 30, 50, or 90 days depending on the job we take on.
Would you take a money order for your services?
Yes, in addition to checks, cash, and most of the major credit cards.
Is there anything that your company does not offer?
Yes, we do not work with anything to do with electrics.
How long does your professional mold remediation take?
It depends on how severe the infestation is, usually between 3 – 7 days, however, this is just a rough estimate.
Regrettably, this concludes our frequently asked questions post, if you would like to learn more about the services we at JAB LLC Restoration & Remodeling Services can offer you, or wish to book any of the aforementioned services and live in or around the Hampton, VA area, please feel free to call us at (757) 239-6973 anytime.